We’re committed to ensuring every product on Rick Development Store delivers real value. If you encounter a technical issue, download error, licensing conflict, or content-related problem, please follow the steps below to report it for prompt resolution.
You may report problems such as:
⚠️ Corrupted or broken downloads
⚠️ Missing files or dependencies
⚠️ Incorrect license issued
⚠️ Major bugs or template errors
⚠️ Unauthorized listing or content misuse
⚠️ Billing discrepancies or duplicate charges
For refund requests, please refer to our Refund Policy – all sales are final.
Please email support@rickdevelopment.com with the following details:
Full Name & Email used during purchase
Order Number / Transaction ID
Product Title
Description of the Issue
Screenshot(s), error logs, or supporting files (if applicable)
Subject line: Problem Report – [Product Name]
Our team will acknowledge your report within 24–48 business hours (Mon–Fri). Complex issues may take longer depending on investigation and verification.
All reports are confidential. Repeated false claims, abusive submissions, or attempts to exploit support channels may result in:
Account restriction or suspension
License revocation
Legal reporting, if necessary
You’ll be notified via email once:
Your issue is under review
A fix or update is deployed
Additional verification is required
If your case is urgent or hasn’t been resolved after 72 hours, escalate to:
📧 escalate@rickdevelopment.com
Subject: Urgent: Unresolved Support Case
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